


Trusted teacher
from10.29GBP/ h
English Wholesale and Retail Operations. English Additional Language
Being in customer service can be both tiring and exciting.One can always learn each day every day,meeting new faces and remembering those faces is a plus for existing clientele or new ones it shows you care.Wholesale and Retail requires hands on deck at all times from the front end to the back of staff.I can help you understand more of the do's and don'ts with customers as well as with colleagues.
Extra information
Be ready for a new view and perspective on how to deal with customers and also English as an additional language and do take notes .Location
At student's location: Around Port Elizabeth, South Africa






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General info
Age: | Teenagers (13-17 years old) Adults (18-64 years old) Seniors (65+ years old) |
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Student level: | Beginner Intermediate Advanced |
Duration: | 60 minutes |
The class is taught in: | English, Afrikaans |
About Me
I'm from South Africa , Eastern Cape.I have Telemarketing experience as well as Wholesale & Retail Operations background and experience.
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from £10.29At student's home
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from £10.29At student's home
Good-fit Instructor Guarantee
If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.
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✓Perfecting his rhetoric/repartee.
✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing, thus ensuring consistency between content & form.
✓Techniques to put your interlocutor at ease and appear friendly/interested.
✓To succeed in a negotiation/mediation.
✓To learn how to say 'no' in three steps AND get people to say 'yes'.
✓To turn sentences into positive AND constructive.
✓To put NLP (neuro-linguistic programming) at the service of non-violent communication.
✓To adopt an effective, simple language, just by engaging.
✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging.
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Statistically, the progress following these private sessions is quickly perceptible, from 1 to 2 sessions. (2023 study).
➤ THE CONSULTANT TRAINER:
With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our consultant teacher trainer has specialized and has worked for more than 17 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords.
➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.
✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.
✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.
✓ Languages: French/English.
✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).
✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
CONTACT / PROGRAM
✓ First contact by email then by phone.
✓ A la carte program: evaluated and adapted to each need.
Amin
Conversational English and IELTS, TOEFL, TOEIC, SAT preparation.A certified English Teacher| Master’s degree| Started teaching 9 years ago| Taught all ages and levels| Specializing in Conversational English| IELTS, TOEFL, TOEIC, SAT preparation.
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PS: Currently, I’m working on my PhD thesis in English literature. Because of my academic specialty, I also help with academic writing and creative writing.
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✓To put NLP (neuro-linguistic programming) at the service of communication.
✓To adopt effective, simple, fair and engaging language.
✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging.
✓To manage your personal & professional relationships with, for example, the preparation of your ratings.
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✓Listening proactively and expressing / conveying ideas / message clearly.
✓Avoid letting your emotions show and propose a constructive solution to problems, while drawing on your own relational skills.
✓Be better equipped to recognize and immediately remedy situations that weaken their authority and affect their ability to communicate effectively.
✓Enhance their potential for expression and creativity (often underestimated until now) and 'apparent' sociability
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✓Relate their communication objectives (project, institution, values, ideas, demands, etc.) to the form of their expression.
✓Learn and put into practice persuasive communication techniques and better understand the perception that others have of oneself. In order to improve his skills of 'self-presentation' and conveyed image.
✓Practical techniques to foster the engagement of the other party.
✓Strengthen the structure of its communication and develop a convincing argument in order to sell its ideas and projects.
✓ Optimizing internal and external relationships are professional fundamentals so that the structure of sessions, business dialogue and mastery of change communication are valuable.
✓ Decode advertisements, logos and slogans, Understand the impact of images and symbols on our emotions, Analyze cultural trends across the media, Create your own visual messages with formidable efficiency
✓ Analysis of non-verbal communication:
- paralinguistic level: voice analysis, intonations, speech rate (...)
- proxemic level: analysis of the distance between bodies/individuals
- kinesic level: analysis of postures, gestures and facial expressions
- infralinguistic level: analysis of physiological changes (dilation of pupils, blushing, sweating, etc.)
- symbolic level: analysis of what adorns the body such as clothing, badges, tattoos (...)
➤ The semiologist or semiotician is led to specialize in certain universes, whether it is luxury, mass consumption or behavioral and body dynamics. His analyst side (linguist, semantician, semiologist, semiotician) and lecturer on the themes of negotiation and non-verbal communication will support your approach.
➤ So, discover the hidden secrets of signs if you are curious to understand the mechanisms behind advertisements, works of art, films or even social networks, if you want to learn to decipher hidden messages and analyze the signs that influence our thoughts and actions on a daily basis. As part of a fun and interactive learning experience, with concrete exercises for a captivating immersion.
➤ In short, in a context guided by the tools of semiology, the ability to speak in public is today an essential transversal skill to assert oneself, inform, negotiate and convince. However, to master the keys to successful public communication, it is necessary to strengthen the impact of one's own speeches: by structuring one's interventions and taking into account the circumstances and expectations of the audience; by making an impression through storytelling; by integrating the psychological and emotional factors of effective oral communication; by integrating emotions into the preparation of the message and arguments; by anticipating objections and delicate situations; by preparing and structuring an attractive and convincing presentation framework; by experimenting with the rules of improvisation; by adequately managing difficult situations (...).
➤ Whether your goal is personal or professional, speaking is a predominantly physical activity, relying on a body, a voice, a breath, a rhythm (diction), an emotion and above all techniques, tools, a method, a know-how, reflecting the involvement of the speaker in his speech, all guided by the principles of semiology and behavioral analysis.
➤ So, how do you listen and be listened to, convince and be impactful, challenge and make an impression, enhance your content, address your audience appropriately and optimize the quality and clarity of the exchange/message? It is precisely about going through, implementing and deploying practical and effective techniques of oral presentation, simple intervention or 'one to one` exchange, aimed at challenging your audience or interlocutor, taking care of the content as well as the form, all in a professional or personal setting. For this, there are verbal and non-verbal communication techniques, based on semiology.
➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, assurance, ease by overcoming embarrassment and controlling emotion in public. But also to work on leadership & charisma, in a context where empathy and emotional intelligence are at the service of communication, all based on the founding principles of semiology.
➤ To master the keys to successful public communication, it is necessary to master certain practical aspects of semiology, to strengthen the impact of your speeches: by structuring your interventions and taking into account the circumstances and expectations of the audience; by making an impression through storytelling; by integrating the psychological and emotional factors of effective oral communication; by integrating emotions into the preparation of the message and arguments; by anticipating objections and delicate situations; by preparing and structuring an attractive and convincing presentation framework; by experimenting with the rules of improvisation; by adequately managing difficult situations (...).
➤ In short, each session combines techniques & practical exercises adapted to your daily situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can apply them immediately, and from the 1st session.
🚀 Discover the Hidden Secrets of Signs. Dive into the fascinating world of semiology with our practical training! Are you curious to understand the mechanisms behind written or oral communication? Learn to decipher hidden messages and analyze the signs that influence our thoughts and actions on a daily basis, with fun and interactive learning: Beyond theory, you will participate in concrete exercises, case studies to master the art of communication. Join us for a captivating immersion in one of the most exciting fields of human sciences!
THE TRAINER
➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 15 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords.
➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Basel-Neuchâtel-Berne-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.
✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.
✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.
✓ Languages: French/English.
✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).
✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
Afnan
Learn Egyptian colloquial language (the dialect used in Egypt) for non-Arabic speakersEgyptian colloquial is the language spoken in Egypt.
Egyptian colloquial language is very fun, it will help you communicate with Egyptians on the Egyptian street or Egyptian tourism.
We will learn conversation from scratch and pronunciation correctly.
Learn to read colloquial language easily and differentiate between letters.
We will discuss the most frequently used vocabulary and similar terms.
You will get to know the famous places in Egypt.
Corinne
COACHING sessions for CEOs 🌐 EXPATs in TIME MANAGEMENT ⏳ by PROFESSIONAL COACH ⏏️ MENTAL PREPARATION specialtyCOACHING sessions in COMMUNICATION 🔄 & TIME MANAGEMENT⏳
✅ 🌐 CEOs | EXPATs 🇺🇲 🇬🇧 🇨🇭 🇩🇰🏆🎾 🇫🇷 🇨🇭
✅ Professional Coach & Mental Trainer
✅ In-person and Online Sessions
Good morning,
I have been working as a MASTER COACH and MENTAL TRAINER for fifteen years, specializing in Interpersonal Communication and Performance enhancement through effective decision making. My expertise lies in providing guidance and support to CEOs, EXPATs, and high-level athletes (from the F.F.T) primarily within the professional context.
Best regards,
Corinne
MASTER COACH
University Graduate from Aix-Marseille
💼 Trained over 1000 professionals
🎓🏆 Worked with 1000 High-Level Students & Athletes across 11 Universities, Sports Clubs, and Schools
👫 Conducted 6000 hours of individual training and provided personalized support
🎤 Delivered 1000 hours of face-to-face conferences and e-learning sessions
🎧 Completed 5000 hours of collective training in both in-person and e-learning formats
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WHAT I OFFER & WHAT I AM EXPERT AT
❐ CONSULTING
❐ COACHING
❐ FORMATION
❐ E-LEARNING
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MY FAVORITE SUBJECTS & AREAS OF SPECIALIZATION
- Management
- Human Potential Development
- Conversational Hypnosis
- Nonviolent Communication
- Emotional Intelligence
- NLP - 4th Generation
- Information Management
- Communication Techniques
- Cognitivist Approaches
- Educational Engineering
- Methodology
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💼 ENTREPRISES AIRBUS, FNAIM, CASA, Local Authorities in PACA...
🎓 INSTITUTIONS International Center of Valbonne & Nice Sophia-Antipolis University, Campus Vert d'Azur, Training Centers of OGC-Nice & US Créteil.
🏆 SPORTS OGC-Nice Women's Handball D1, US-Créteil Men's Handball D1, Tennis F.F., French Championships.
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POURQUOI ME CONSULTER❔
💼 CEOS
If you are seeking guidance in meeting new challenges, such as career progression or transitioning to a higher-level position within the world of high-level sports, I can provide the necessary support. I can help you enhance your relationships, time management, stress management, emotional well-being, and overcome limiting beliefs. Most importantly, I can offer you guidance so that you no longer feel alone when facing doubts and questions, and help you make decisions confidently.
🏆ATHLETES
If you require external support to develop your mindset, manage your emotions, challenge your mental models, and get to know yourself better to tackle short-term goals, I can assist you. I offer a comprehensive approach to help you optimize your performance in a limited timeframe.
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LEARN MORE ABOUT ME
🌊 My beautiful energy stems from my love for life.
🏊♂️ I am a former high-level swimmer, and I enjoy open-water swimming in the summer and skiing in the winter.
🌐 As a photography enthusiast, I love exploring Northern Europe.
➕ Additionally, I have a passion for strategy and also provide mathematics lessons.
FURTHER THAN A PULSE
2000 People Accompanied 12000 Training Hours
Shaimaa
Teaching the Arabic language and the light of the statement and the light for non-native speakers of the Arabic languageLessons for adults over the age of fifteen, taught from the beginning until he reaches the desired level
Lessons for children from the age of 4 years, and we will start from the introductory level to the advanced level, and it includes writing, reading, speaking, and listening. We will also learn the complete light of the statement or the light as the student desires.
I have patience in dealing with children until we become friends