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Develop your emotional intelligence - to improve your professional, personal as well as social relationships

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Emotional intelligence can help you build effective relationships at work. Trainer Rana Ghanem explains what emotional intelligence (EQ) is and why it is important. It helps you become more self-aware so you can identify the triggers that may be hijacking your performance.
Course objectives:

You will gain the ability to understand your circumstances
Main emotional and how you interact with others
• You will discover the basics of your emotional intelligence while identifying the main triggers of your emotional response

You will have the skills and knowledge of emotional intelligence and emotional self-assessment needed to better manage your feelings and improve your professional, personal, and social relationships.

Course topics:
Recognize the signs of high emotional intelligence in others
Realizing how you interact with others
• Understand the pros and cons of emotional intelligence tests

Training methods:

■interactive questions
Practical exercises (workshop)

Location

Online via webcam

General info

Age:
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level:
Beginner
Intermediate
Advanced
Duration:
60 minutes
90 minutes
The class is taught in:Arabic, English, Spanish

About Me

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I'm Rana Salman. I like to learn new things as well as mentor and teach others. My years of experience have given me design, development and management training programs. I am able to organize courses effectively for the benefit of my students all over the world. I do leadership and self-development training with emotional intelligence and my goal is to provide students with information that addresses complex problems for the first time. I aim to provide students with an immersive learning experience, not just a collection of lectures and handouts. I have studied Learning and Instructional Design so that I can combine skills in development and training effectively. Many courses include real-world event scenarios that take students through common workplace events to help visualize learning objectives.

Education

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Trainer in human development 2010
Empathy and emotional intelligence at work 2019
Microsoft Certified Trainer 2021
Remote work and virtual collaboration
Samsung Certified Certification: Design for a Future
Diverse and comprehensive
Certified Microsoft Creative Educator
Google Certified Fundamentals of Digital Marketing
LEAN SIX SIGMA SKILLS
Certificate accredited by London College 'Women in Leadership'

Experience / Qualifications

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• front fling
• Positive thinking techniques
• social taste p
Personal change management course
• Modifying behavior and its strategies
• Crisis Management
• negotiation skills
Conflict management
• Simple Change
• The mother's role in discovering and treating children's speech and articulation problems
• How to become a leader
• Creative and innovative thinking for leaders
• The psychology of women in problem solving and decision-making
• How to deal with people and with whom we trust
• Arab youth delinquent behavior and planning for change
• The role of the family in discovering and developing the gifted child
• negotiation art
The art of conflict resolution
• Teaching decoding to children
• Research
• Diploma in Family Counseling
• The child is the mirror of his family
In the community
• Children's psychological, educational and behavioral health for
• Children's behavior Parenting errors
Adolescence stages and the most prominent problems
• Self divorce between spouses.
• Teaching children to think
• Curriculum vitae and interview
In the framework of work
• first aid
• Teaching children (thinking and imagining)
• Changing the concepts of exemplary service
• Advanced Speed Reading Course
• graphology
• first aid
• emotional smartness
Advanced Shiite reading course
• Certified Financial Manager
• How to build a creative student
• The cycle of fear in children for
• Art of communication
• effective communication
• Prepare the training bag
• Art of communication
• Value education for children
Self-development and building successful social relationships
• How to become a leader
• Training methods
• learning difficulties
• Diploma in Human Resource Management
• effective communication
• Stereotypes
• communication skills
• teacher of the century
• Designing an integrated and enjoyable education site
For centuries, health professionals have recognized that there are psychological consequences of disease. A diagnosis of cancer or diabetes can make people anxious or depressed. This course will draw on health psychology, public health, and community psychology to emphasize how psychology can also contribute to the cause, development, experience, and outcome of any physical illness. This course will highlight the many roles that psychology plays in physical illness from 1) being well and staying well and the role of healthy behaviors and behavior change; 2) getting sick with a focus on pathological beliefs, awareness of symptoms, seeking help and communicating with health professionals; 3) Illness in terms of stress, pain, and chronic diseases such as obesity, coronary heart disease and cancer. 4) the role of gender in health, and 5) health outcomes in terms of quality of life and longevity. Learning objectives and outcomes By the end of this course students will be able to: 1. Describe the main theoretical frameworks underlying the psychological approach to physical health 2. Understand the role of healthy behaviors in explaining health 3. Describe the psychological factors involved in initiating, maintaining, and changing healthy behavior 4. Describe the role of illness beliefs and symptom perception in seeking help and counseling 5. Describe the psychological factors involved in the stress/illness association and pain perception and treatment 6. Describe the ways in which healthy behaviors, beliefs about illness, perception of symptoms, stress, and pain are key factors in the development of chronic diseases 7. Describe how health varies by gender 8. Understand the importance of mental health outcomes including quality of life and health status
Emotional intelligence and self-improvement is impossible without an accurate sense of your emotional state, influences, and identity. In this course, Self-Assessment of Your Emotional Intelligence, you will gain the ability to understand your main emotional circumstances. First, you will learn how to recognize the signs of high emotional intelligence in others. Next, you will identify the main triggers for both positive and negative emotional responses. Finally, you will explore the basics and effects of your emotional intelligence. When you have completed this course, you will have the skills and knowledge of emotional self-assessment needed to better manage your feelings and improve professional and personal relationships. The course aims to: Enable participants to identify the impact of emotions on human behavior. Enable participants to use the four domains of emotional intelligence (EI) to strengthen relationships with others. Enable participants to interpret emotional intelligence (EI) test results and their implications to improve interaction with others. Enable participants to describe the strengths and weaknesses of their own EI Enable participants to develop a personal development plan with the aim of developing and improving emotional intelligence. Enable participants to apply skills (EI) in order to achieve maximum personal impact at professional and social levels.

Ask a question

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Ex. "Hi, when are you available to meet for a lesson?"

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from £22.17Online via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

Online reputation

  • Instructor since February 2022
  • Linkedin connected

Availability of a typical week

(GMT -04:00) New York
MonTueWedThuFriSatSun
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from £22.17Online via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

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Cami
EVERYDAY EMOTIONAL INTELLIGENCE AND EMPATHY, AT THE SERVICE OF EFFECTIVE COMMUNICATION
This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private, entrepreneurial framework (...). For example, as a key to management, it makes it possible to: • Measure the impact of emotions in team management. • Analyze your own mode of operation to get the most out of it. • To be able to put in place strategies to regulate his own emotions and those of his collaborators. • Know how to approach delicate interviews taking into account the emotional factor. • To be able to understand, recognize and name his own emotions as well as those of his collaborators. • Discover the emotional process. • Manage the team (the impact of emotions on communication and decision making), the emotional quotient and leadership styles. • Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc). Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios. From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined. Controlled, the techniques allow: • to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being. • improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee. • defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication). • better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events). • Match the content and form of your message while improving the use of your emotional intelligence. What you will get out of it: • Better control of emotions and therefore of your way of communicating • Better understanding of the feelings of others and the ability to lead them successfully • Better relationships in personal and professional life thanks to superior emotional intelligence • Less stress thanks to a better understanding of one's emotions and those of others • Greater determination and results-oriented mindset • Ways to develop and apply emotional intelligence in the workplace Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020) Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words. ➤ PLACE, TIMETABLE, - Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied. -Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish. -Sessions in English / French -Program: adapted to each need

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✅NON VIOLENT COMMUNICATION IN THE SERVICE OF RELATIONS, CONFLICT MANAGEMENT, RHETORIC, EMPATHY, MEDIATION, NEGOTIATION
➤ From NVC (Non-Violent Communication) through the pragmatic tools of empathy and emotional intelligence. From personal to professional. From theory to practice with simulations. It is about putting in place rational tools to defuse conflicts and enter your comfort / security zone. In particular, simple techniques which make it possible to improve intimate, personal and professional relationships, or even to resolve and manage violent situations in a harmonious, effective and lasting way. ➤ Indeed, the objective is to improve personal / professional communication & overcome any resulting conflicts. So how do you get a clear message across and make a difference? ➤ More precisely, the objectives are to: 0. Understand and identify the issues / risks then find a balance between empathy and conviction 1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance 2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles 3. Acquire the techniques of self-defense and mastery without hurting and being injured 4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy 5. Develop conflict management and negotiation skills, alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual. ➤ Whether your objective is personal or professional, defusing conflicts, negotiating and speaking relevant and successful must always be effective and efficient, with clear, simple and powerful messages, creating an adequacy between the message received and the message sent. Consistency between form and substance. ➤ So, how do you listen and be listened to, convince/persuade and be impactful, challenge and leave an impression, enhance your content, address your audience relevantly and optimize the quality & clarity of the exchange/message? It is precisely a question of going through, applying and deploying practical and effective techniques of oral presentation, simple intervention or 'one to one' exchange, aiming to challenge one's audience or interlocutor, taking care of both the content and the form. , all in a professional or personal setting. Here again, there is a range of precise verbal and non-verbal communication techniques which, once modernized and brought up to date, will be put to the service of your reality. Allowing you to move from fear to pleasure in front of your interlocutor or an audience. ➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-assurance, ease by overcoming discomfort and controlling his emotion in public. But also to work on your leadership & charisma, in a context where empathy and emotional intelligence are at the service of communication. ➤ So, in this context, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a targeted methodology: ✓Practical tools to perfect your rhetoric/repartee ✓Decode and use the practical communication tools of great leaders ✓Fundamentals (practices) of eloquence but also of public speaking (intonation, gaze, gestures, elocution, range, emotions, pronunciation, development of one's own style of charisma) to ensure consistency between substance & form ✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing. ✓ Highlighting their speech & promoting their speaking to arouse interest, by building on their strengths. ✓Creation of a coherence between the message emitted & the message received in order to improve its speech and in fact, its professional/personal relations. ✓Management of Q&A sessions & external reactions during an intervention or an oral exchange. ✓Practical tools to put your interlocutor at ease and appear friendly/interested. ✓To succeed in a negotiation/mediation. ✓On the one hand, learning to say 'no' simply in three steps AND on the other hand, getting people to say 'yes'. ✓To turn sentences into positive AND constructive. ✓To manage conflicts (eg 'assertive' communication techniques, eg CNV techniques - Non Violent Communication). ✓To put NLP (neuro-linguistic programming) at the service of communication. ✓To adopt effective, simple, fair and engaging language. ✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging. ✓To manage your personal & professional relationships with, for example, the preparation of your ratings. ✓Make your hypersensitivity a strength to tame your abilities. ✓Listening proactively and expressing / conveying ideas / message clearly. ✓ Avoid letting your emotions show through and propose a constructive solution to problems, while drawing on your own relational skills. ✓Be better equipped to recognize and immediately remedy situations that weaken their authority and affect their ability to communicate effectively. ✓Enhance their potential for expression and creativity (often underestimated until now) and 'apparent' sociability ✓Develop not necessarily self-confidence, but the 'appearance' of self-confidence, refine one's listening to respond adequately, open up to the resources of the imagination, free oneself from the rational to then structure one's speech. ✓Relate their communication objectives (project, institution, values, ideas, demands, etc.) to the form of their expression. ✓Learn and put into practice persuasive communication techniques and better understand the perception that others have of oneself. In order to improve his skills of 'self-presentation' and conveyed image. ✓Practical techniques to foster the engagement of the other party. ✓Strengthen the structure of its communication and develop a convincing argument in order to sell its ideas and projects. (...) ➤ To master the keys to successful public communication, it is advisable to reinforce the impact of one's speeches: by structuring one's interventions and taking into account the circumstances and expectations of the public; by making an impression through storytelling; integrating the psychological and emotional factors of effective oral communication; integrating emotions in the preparation of the message and the arguments; anticipating objections and delicate situations; by preparing and structuring an attractive and convincing presentation framework; by experimenting with the rules of improvisation; by adequately managing difficult situations (...). ➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, this from the 1st session. THE TRAINER ➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 16 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords. ➤ PLACE, TIMETABLE, PRICES ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Basel-Neuchâtel-Berne-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

Kotryna
English grammar, speaking and writing classes for any age group.
My classes are dedicated to your personal needs: from homework assignments to practicing your speaking and writing skills. I am a student who is looking forward to sharing my knowledge and helping you improve areas in english language that are in need of extra help;)

Jimmy
One - to - One Beginners Introduction to Sport and Exercise Psychology
Are you aspiring to advance or excel in psychology? These sessions are designed to provide an introduction to sport and exercise psychology, exploring a variety of theories within the field and understanding their real-world applications. With a background in professional sports prior to transitioning into sport psychology, I bring a unique perspective to these sessions. I combine academic literature with insights to my own experience, aiming to enhance students' academic progression and understanding of practical application of sport psychology principles.

Peter
Online Fun& Fast results! Best English learning experience guaranteed!
Individualised-based on your needs and your style of learning: I teach English 30+ years: :::>preparing English learners of all levels and age groups for school exams, immigration and business development & general fast-track conversation fluency! If you want more confidence in speaking, Good results in exams, Prepare for business or traveling, For Children, students & Business people.