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Apple Mac iPhone iPad iCloud IT Support Online

I have known and used the Mac since 1989 and since 2014 it has become my main activity and I have more than 1600 customers in Switzerland and neighboring France. I give at-home lessons if necessary and online lessons and troubleshooting with the Messages app on your Mac, from Apple ID to Apple ID, in complete security.
If you have problems with your Mac, updates to make or training needs on Mac OS or apps like Contacts, Safari, Mail, system settings and optimizations and security (malware), iCloud, Photos, printers and passwords, etc... do not hesitate to call me.
I have been registered with the Geneva commercial register and with the French-speaking business federation since 2015.

Extra information

have a good internet connection

Location

Online via webcam

General info

Age:
Children (7-12 years old)
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level:
Beginner
Intermediate
Advanced
Duration:
30 minutes
45 minutes
60 minutes
The class is taught in:French, English

About Me

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70 years old, former information organization advisor and IT project manager in industry, administration and services, in Switzerland, France and Mauritania.
Passionate about Apple since the end of the 80s, mac collector, lover of beautiful objects.

At your service to advise, assist, troubleshoot and make you share my enthusiasm for the products "headed"!

Education

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44 years of IT experience
Business analysis
Project management: coaching teams from 2 to 10 people

Business analysis: assistance to project management, definition of needs and search for the most appropriate solutions, implementation and implementation of the chosen solution.

Bank, services, industry, administration
Switzerland, France, Mauritania

Experience / Qualifications

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Apple Home Support: Mac, iPhone and iPad

Realization of websites and turnkey blogs for individuals and small professional structures.

showcase sites or personal or commercial presentation
online shop site to sell your products

For even more upscale sites, WordPress, a leader in website creation and blogging tools, offers an infinite number of choices, both in terms of design and content. Customization is even more important, so you have to choose the right tool based on the expected result, budget and level of involvement.

Reviews (34)

Very good, very educational. For a novice like me, everything was able to be assimilated.
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Jean-Michel is friendly, cordial and professional. It's nice to share his location, however I would have preferred that he wasn't 5 minutes late.
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A bit of science in the Apple world which only highlights my ignorance Danielle
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Jean-Michel gives clear explanations and good advice. And he shows flexibility in organizing the courses.
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Very dense course, very competent trainer.
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...
Support, troubleshooting, custom courses on Apple systems: Mac OS and IOS and all related Apple applications and services: iCloud, Photo, iTunes, Safari, Mail, iBooks, Maps, Contacts, Calendar, Pages, Numbers, Keynote, etc. ... At home, without travel expenses (minimum hourly 120 min in the canton of GE, + elsewhere depending on distance) I also handle slowdowns on macs eradication of malware, cleaning, training in mac storage and synchronization systems.
I help you understand how PHOTOS works on mac, iPhone and iPad, especially if you used to use iPhotos before. I show you how to store your photos, put keywords, create smart albums or not, edit photos, work with extensions .... etc ...
So that your future professional website is quickly on the first page of Google, I offer home lessons in two-hour increments. These courses are practical and intended to make you autonomous to then manage your WordPress website. Using Astra, Elementor, and the best WordPress plugins, the course also features a premium Rocket.net host that will make your site extremely fast and easy to manage. Without financial commitment over time, this formula is intended for a public wishing to take charge of their website in complete security. An all-inclusive formula frees up your time to do other things and gives you a turnkey site that is well positioned on Google. You have the choice and the experience of almost ten years of WordPress website development! Trust us, everywhere in French-speaking Switzerland.
For people who do not have a culture or computer experience, this course for beginners addresses the computer via the Mail, the internet, word processing and search on the web. The purpose of the course is to make the client want to go further by understanding what he is doing, to gain more autonomy.

Ask a question

Send a message explaining your needs and Jean-Michel will reply soon:
The more detail, the better.
Ex. "Hi, when are you available to meet for a lesson?"

Availability of a typical week

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from £65.54Online via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

Online reputation

  • Instructor since June 2017
  • Phone number verified
  • Google connected

Availability of a typical week

(GMT -04:00) New York
MonTueWedThuFriSatSun
0
  
  
  
  
  
  
  
1
  
  
  
  
  
  
  
2
  Monday at 2:00
  Tuesday at 2:00
  Wednesday at 2:00
  Thursday at 2:00
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3
  Monday at 3:00
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from £65.54Online via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

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