facebook
FavouritesAdd to Wish List
FavouritesAdd to Wish List
Trusted teacher
from185.40GBP/ h

Public Speaking: Stage Fright, Presentations, Speeches

If you have difficulties with presentations in your classes or just want to improve your public speaking skills or learn how to deal with your stage fright, this is a course for you. Highly individualized and created to fit your needs, this course will show you that you already have what it takes to be great at presenting and help you work your talents and skills in your favor.

Location

At student's location: Around Copenhagen, Denmark

|
Use ⊞+wheel to zoom!
+

General info

Age:
Children (7-12 years old)
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level:
Beginner
Intermediate
Advanced
Duration:
45 minutes
90 minutes
The class is taught in:English

About Me

I am currently a student of Film and Media at the University of Copenhagen, and I have previously graduated in English Language and Comparative Literature at the University of Zagreb. I have been in theater for years and have taken part in different workshops on stage fright, public speaking, psychodrama and group dynamics, as well as organized several academic conferences and published scholarly articles. I can help you with any issue related to language, literature, culture and arts, communication, public performance, presentations and writing. I always try to adapt to my students, learn how you function and then help you improve your skills, as well as keep an informal atmosphere because I want you to feel good and even have fun while learning something you might have difficulties with. Even though the level of flexibility of these classes is high, all of them share a common goal, and that is helping you realize and reflect upon your potential, improve on what you have, and become more confident and independent, be it in writing, speaking or presenting.

Education

BA in English Language and Comparative Literature, University of Zagreb (2013-2016)
MA in English Language and Comparative Literature, University of Zagreb (2016-2019)
(graduated with 5.0 GPA on a 5-level scale)

Experience / Qualifications

Ten years of private tutoring for people of all ages and cultural backgrounds, one year of volunteering in a language center, numerous different projects set in intercultural environments.
I have rich experience in tutoring English on all levels and with different purposes: helping you understand grammar, conversational English, writing essays, Anglophone literature, preparing oral presentations, translation, preparing for TOEFL or IELTS exams, or whatever else you might need related to English language. I tailor my classes to your individual needs in regards to homework and the amount of classes per week. You will definitely hear a few jokes here and there, as well as some useful tips and tricks that will improve your English skills. My goal is for all my students to become more comfortable with their knowledge of language and use it independently in all contexts.
The class consists of lessons where we discuss previously assigned works of literature, movies and TV shows. If you are a student, this class might help you in preparing assignments for your language and literature classes, as well as developing interpretative skills and critical thinking. In this sense, the class might cover anything from interpreting poetry to discussing 20th-century philosophy. The works we focus on is up to you and your needs as a student, but if you are more interested in discussions and critical thinking, I will come up with a plan that fits your interests.

Ask a question

Send a message explaining your needs and Mislav will reply soon:
The more detail, the better.
Ex. "Hi, when are you available to meet for a lesson?"

Availability of a typical week

(GMT -05:00) New York
MonTueWedThuFriSatSun
0              
1              
2          Friday at 2:00    
3  Monday at 3:00  Tuesday at 3:00    Thursday at 3:00  Friday at 3:00    
4  Monday at 4:00  Tuesday at 4:00    Thursday at 4:00  Friday at 4:00    
5  Monday at 5:00  Tuesday at 5:00    Thursday at 5:00  Friday at 5:00    
6  Monday at 6:00  Tuesday at 6:00    Thursday at 6:00  Friday at 6:00  Saturday at 6:00  Sunday at 6:00
7  Monday at 7:00  Tuesday at 7:00    Thursday at 7:00    Saturday at 7:00  Sunday at 7:00
8  Monday at 8:00  Tuesday at 8:00  Wednesday at 8:00  Thursday at 8:00    Saturday at 8:00  Sunday at 8:00
9  Monday at 9:00    Wednesday at 9:00      Saturday at 9:00  Sunday at 9:00
10  Monday at 10:00    Wednesday at 10:00      Saturday at 10:00  Sunday at 10:00
11  Monday at 11:00    Wednesday at 11:00      Saturday at 11:00  Sunday at 11:00
12  Monday at 12:00  Tuesday at 12:00  Wednesday at 12:00  Thursday at 12:00    Saturday at 12:00  Sunday at 12:00
13  Monday at 13:00  Tuesday at 13:00  Wednesday at 13:00  Thursday at 13:00    Saturday at 13:00  Sunday at 13:00
14  Monday at 14:00  Tuesday at 14:00  Wednesday at 14:00  Thursday at 14:00    Saturday at 14:00  Sunday at 14:00
15  Monday at 15:00  Tuesday at 15:00  Wednesday at 15:00  Thursday at 15:00      
16  Monday at 16:00  Tuesday at 16:00  Wednesday at 16:00  Thursday at 16:00      
17              
18              
19              
20              
21              
22              
23              
from £185.40At student's home

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

Online reputation

  • Instructor since September 2019
  • Google connected

Availability of a typical week

(GMT -05:00) New York
MonTueWedThuFriSatSun
0              
1              
2          Friday at 2:00    
3  Monday at 3:00  Tuesday at 3:00    Thursday at 3:00  Friday at 3:00    
4  Monday at 4:00  Tuesday at 4:00    Thursday at 4:00  Friday at 4:00    
5  Monday at 5:00  Tuesday at 5:00    Thursday at 5:00  Friday at 5:00    
6  Monday at 6:00  Tuesday at 6:00    Thursday at 6:00  Friday at 6:00  Saturday at 6:00  Sunday at 6:00
7  Monday at 7:00  Tuesday at 7:00    Thursday at 7:00    Saturday at 7:00  Sunday at 7:00
8  Monday at 8:00  Tuesday at 8:00  Wednesday at 8:00  Thursday at 8:00    Saturday at 8:00  Sunday at 8:00
9  Monday at 9:00    Wednesday at 9:00      Saturday at 9:00  Sunday at 9:00
10  Monday at 10:00    Wednesday at 10:00      Saturday at 10:00  Sunday at 10:00
11  Monday at 11:00    Wednesday at 11:00      Saturday at 11:00  Sunday at 11:00
12  Monday at 12:00  Tuesday at 12:00  Wednesday at 12:00  Thursday at 12:00    Saturday at 12:00  Sunday at 12:00
13  Monday at 13:00  Tuesday at 13:00  Wednesday at 13:00  Thursday at 13:00    Saturday at 13:00  Sunday at 13:00
14  Monday at 14:00  Tuesday at 14:00  Wednesday at 14:00  Thursday at 14:00    Saturday at 14:00  Sunday at 14:00
15  Monday at 15:00  Tuesday at 15:00  Wednesday at 15:00  Thursday at 15:00      
16  Monday at 16:00  Tuesday at 16:00  Wednesday at 16:00  Thursday at 16:00      
17              
18              
19              
20              
21              
22              
23              
from £185.40At student's home

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

Share


Awni
Online preparation for job interviews, presentations or communication skills( Oral or written)
I support you to land your dream job or give a presentation, and I can also help you with your texts , such as writing your cover letter and creating an effective resume. Also I offer support in communication issues. My method is based on the following points, so I can assist you in: Tips on how to format and structure your presentation. How to begin your presentation research. Things you need to include. What not to forget on the day of your interview presentation. How to build confidence ahead of delivering your presentation. Preparing for questions post-presentation. About me: I have a master degree and I am a former HR employee, who worked in an international company, I have also experience in communications and public relations. In addition I speak fluently four languages. So, this support can be for English, French or Arabic speakers.

Camille
EVERYDAY EMOTIONAL INTELLIGENCE AND EMPATHY, AT THE SERVICE OF EFFECTIVE COMMUNICATION
This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private, entrepreneurial framework (...). For example, as a key to management, it makes it possible to: • Measure the impact of emotions in team management. • Analyze your own mode of operation to get the most out of it. • To be able to put in place strategies to regulate his own emotions and those of his collaborators. • Know how to approach delicate interviews taking into account the emotional factor. • To be able to understand, recognize and name his own emotions as well as those of his collaborators. • Discover the emotional process. • Manage the team (the impact of emotions on communication and decision making), the emotional quotient and leadership styles. • Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc). Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios. From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined. Controlled, the techniques allow: • to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being. • improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee. • defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication). • better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events). • Match the content and form of your message while improving the use of your emotional intelligence. What you will get out of it: • Better control of emotions and therefore of your way of communicating • Better understanding of the feelings of others and the ability to lead them successfully • Better relationships in personal and professional life thanks to superior emotional intelligence • Less stress thanks to a better understanding of one's emotions and those of others • Greater determination and results-oriented mindset • Ways to develop and apply emotional intelligence in the workplace Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020) Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words. ➤ PLACE, TIMETABLE, - Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied. -Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish. -Sessions in English / French -Program: adapted to each need

Victoria
Working with your voice to be always HEARD! Bonus: KARAOKE and we will sing and listen to your favorite songs🔥
That's the unique class that delves into the harmonious intersection of voice expression and physiological awareness. Explore the art of listening to other, connecting mind and body. Discover how techniques can enhance self-awareness and promote well-being. Uncover the intricate relationship between voice, emotions, and physiological responses in this enriching class. You do not have to have a lot of equipment to join this course. The virtual classrooms offer a fantastic and enriching learning space where we delve deeply into the healing power of sound therapy. My people achieve notable outcomes across various conditions, such as alleviating pain, reducing stress, anxiety, and depression, while also fostering a sense of tranquility. P.S. I'm not a certified therapist or vocal coach, I'm your tutor with own experience.

Shubha
Bengali language fluently speaking and writing (Beginners to advanced level). I teach all ages female students and male 2 to 18 years old.
Hii, I'm from India. My native language is Bengali.This class is for the students who wants to learn bengali language. Here you will be learned speaking, Writing, Alphabets, Grammar structure, Word and Spelling dictation. If you want to learn speak and write natively. Then message me. I teach all ages female students and male 3 to 18 years old boy students.You can feel friendly to ask any question... Thanks & Regards

Cheslava
Speech training, Public speaking lessons with experienced tutor
I am a professional singer, pianist and music teacher. From my childhood I have been studying music and art: sang in choir and solo, played piano, painted, studied music history and literature, solfeggio. Later in college and universities I have also learned classical voice, choir conducting, had ensemble and choir singing lessons, cultural studies, speech training, continued my piano practice. 2015 — 2019 R.Glier Kyiv Municipal Academy of Music Junior specialist in Choir conducting 2020 — 2023 P.Chubynskyi Kyiv Municipal Academy of Arts Bachelor in Solo singing 2022 — Present HMDK Stuttgart Bachelor of classical singing My education was very various: my core subjects were conducting, choir, voice, piano. So it allowed me to work with children, teens and adults with quite wide range of interests and needs: some students needed/wanted to learn particular composition(s), sometimes pop songs arrangements, some were interested in “introduction” to the music, some wanted to renew skills they gained in their childhood and continue their journey to the music world. As for singer who studied a lot about different approaches, technics and singing schools "Speech Training" was a part of the main subjects. It is extremely important to have clear pronunciation, make it sound free/relaxed (without any tension or unhealthy blocks) more confident, and emotional. On our Speech training lessons I will help you to make your speech more clear, your voice will sound more healthy and confident.

Germán
IELTS, TOELF TESTS. Improve your English language skills
I have 15 years teaching English and I have worked in 5 different countries. I have trained people before taking IELTS or TOEFL tests. I have got experience with it, in the same way, I have the TEFL certification by itoi. Do not hesitate to contact me to improve your writing, reading, and speaking skills for these tests.

Lina
Turkish Speaking lessons/ speaking / learn by living
Hey there. I am Lina, Turkish is my native language. if you need Turkish speaking classes i can help you! let me know what you need specifically then let's start to learn Turkish! We can build our lessons in a lots of ways as city tours, go to museums, exhibitions or teatres, we can cook, as much as we can imagine! Anyhow you are a social actor in life and we can build our lessons as your need. Currently i am setting up an art studio/atelier which can be cooperative with speaking lessons. İf you interest with experimental learning let me know.

Omima
كورس تأسيس لغه انجليزيه للاطفال والكبار كل المهارات
classDon't be worry about your curriculum,I will help you at any time I am a certified teacher from ain shams university and also graduated from kafr El sheikh university department of English.i studied TESOL from Arizona State university.i studied SEl from Colorado Boulder online at Coursera

Natasha
IELTS/TOEFL, English Speaking Practice and Professional English..... not just a course. A global language.
English language proficiency is essential for academic, professional, and personal success in today's globalized world. Recognizing this need, I offer a comprehensive range of courses to enhance language skills and provide valuable certification in English proficiency. I can help my students excel in internationally recognized language tests such as the International English Language Testing System (IELTS) and the Test of English as a Foreign Language (TOEFL) and provide interactive English Speaking Practice and Professional English classes. IELTS/TOEFL Preparation Course: My IELTS/TOEFL Preparation technique is tailored to meet the needs of learners planning to take the IELTS/TOEFL exam. The course focuses on all four language skills: listening, reading, writing, and speaking. Through interactive lessons, practice tests, and personalized feedback, students thoroughly understand the test format, develop effective strategies, and enhance their overall language proficiency. I can guide you through each exam section, providing valuable insights and tips for achieving higher scores. English Speaking Practice: I aim to develop students' fluency and confidence in spoken English for the English Speaking Practice class. I engage my students in authentic conversations, debates, and presentations, helping them refine their pronunciation, intonation, and grammar while expanding their vocabulary and cultural understanding. The class provides a supportive environment for learners to express their thoughts, ask questions, and engage in discussions. Professional English Class: Professional English Class caters to learners seeking to enhance their English language skills for the workplace or professional settings. The course focuses on specialized vocabulary, communication techniques, and cultural nuances relevant to various industries and professional contexts. Students develop essential skills for writing professional emails, reports, and presentations and participating in meetings, negotiations, and networking events. Join my class and unlock your potential in the English language. Whether you're preparing for language proficiency exams, aiming to improve your spoken English, or seeking professional language skills, I am committed to empowering you with the knowledge and confidence you need to succeed in today's globalized world.

Pia
The Art of Presenting - How to captivate your listeners and engage them during your presentation
You have an upcoming Presentation but don't know how to start? You struggle with speaking confidently in front of an audience? Don't worry, I got your back! I will help you make the best possible presentation. With my tips and tricks you will be prepared for your next talk and can confidently stand in front of a (large) audience, delivering your point precisely, engaging and most importantly convincing. The lessons are tailored completely to your needs, they range from tips and tricks to actively reviewing your presentations. You have an upcoming presentation and need someone to do a test run with to give you honest feedback? Here I am! My feedback is very thorough and I won't rest until we have maximised the potential of your presentation! You don't have a specific presentation in mind but want to improve your skills? No worries, I will guide and teach you to become proficient in speaking confidently, on how to react when you don't know the answer to a question and how to handle unforeseen situations during talks. You will receive tasks designed to target and improve your weaknesses.

Camille
✅ TECHNIQUES, TOOLS, METHODS & VOCAL STRENGTHENING FOR MORE EFFECTIVE & CONTROLLED PUBLIC SPEAKING 🚀
Do you want to master your vocal presence and captivate your audience from the first words? Do you feel the need to speak confidently and without fatigue, whether during presentations or in social interactions? Give yourself the opportunity to develop your vocal potential with tailor-made coaching. This personalized support will allow you to learn to unleash the full potential of your voice and to feel comfortable when speaking in public. My holistic approach integrates not only vocal development, but also posture, gaze and body expression, and numerous presentation techniques (...) because effective communication goes beyond words. The modules and exercises are carefully designed to meet your specific needs, taking into account your goals and comfort level. By working on breathing techniques, vocal placement, diction and rhythm control, you will be able to reveal a sonorous and captivating voice, while overcoming stage fright and strengthening your natural charisma. My approach also integrates vocal rehabilitation techniques, in order to prevent vocal tension and fatigue. By mastering silences and refining your nonverbal communication, you will learn to fully master the art of oratorical expression, leaving a lasting impression on your audience. If you want to give your voice the power to convince, seduce and inspire, contact me today to find out how I can help you achieve your communication and public speaking goals. Program : - vocal techniques, practical exercises (examples: exercises focusing on accuracy, sound production, time, note maintenance, diction, vowels, etc.) - work on breathing and breathing management - body awareness - stability - resonance - improvisation / free expression - improved vocal comfort - varied repertoire (adapting to your preference) - well-being by the vibration of the voice - improvisation, effects and vocal games, harmonies -interpretation: work on emotions, body language, stage presence. The work is focused on multidisciplinarity: voice, vocal health and bodily expressiveness, emphasizing the acquisition of optimal vocal placement, and stress management in public. This progressive and tailor-made method aims to develop your voice: -Breathing techniques -Vocalises and technical exercises adapted to needs; -dynamic exploration, diversification and release of one's voice while having fun and going beyond one's limits. THE TEACHER : Trained at the Grande Ecole post-preparatory classes & Ivy League University in the United States, our teacher trainer has specialized and worked for more than 17 years, in Europe and North America, in the field, in renowned international public and private establishments, regularly participating in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and meticulous methodology as the watchwords. ➤ LOCATION, TIMETABLE ✓ Locations: Geneva-Lausanne. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round. CONTACT / PROGRAM ✓ A la carte program: evaluated and adapted to each need.

Meriem
Learn Tunisian Dialect : Speak Like a Local ! ! !
Unlock the beauty of the Tunisian dialect in this interactive and engaging course! Whether you’re visiting Tunisia, have Tunisian friends, or simply want to explore a new language, this class is perfect for you. We’ll cover essential vocabulary, expressions, and cultural nuances to help you communicate confidently and naturally. This course is tailored to all levels, with a focus on practical conversation skills, listening comprehension, and real-life scenarios. Join me to discover the charm of Tunisian Arabic and take your first step toward mastering this unique dialect!

Marisela
"SPANISH FOR FOREIGNERS ELE levels from A1 to C2: Conversation, Pronunciation, Grammar and Vocabulary in Spanish"
Hello! I am Marisela, Teacher of English and Spanish for Foreigners ELE. I have a Certificate endorsed by the Instituto Cervantes of Spain. My mother tongue is Spanish (Castilian) and my second language is English and I am perfectly bilingual Spanish and English. I studied English at a university in the United States of America and I have worked in American Schools with Preschool, Elementary, Middle and High School or students. In addition, I have also taught university students and adults in general. As well as I have lived and worked in different countries where English and Spanish are spoken. They are the most spoken languages ​​around the world. I like to organize the classes according to the learning objectives of each student, so my classes will be adapted to the level, needs, interests and rhythm of each student. I have many teaching materials and resources to use in my classes and the teaching materials and resources the student already has will be used as well. From a very young age, my great passion has always been languages ​​and I have stood out for being a very friendly teacher, with a lot of patience, very friendly and fun at the same time, creating a pleasant and relaxed atmosphere so that students feel comfortable, at ease and confidence for their learning. I have taught many students of all ages, cultures and nationalities and they have all achieved their goals in the shortest possible time. Oral interaction will be a leading agent in each of the classes. Emphasis will be placed on conversational Spanish. In this way, learning and understanding will be facilitated in a relaxed and comfortable environment and conversation will be practiced in the language of instruction, and pronunciation will be corrected. I have extensive international experience working in the field of Education teaching at levels from A1 to C2 for children, youth and adults in both English and Spanish. I have taught Spanish and English for 20 years and I have taught students from different countries, ages and nationalities at different levels of the English language as well as the Spanish language. In addition, I have a long career working as a Translator and Interpreter of English and Spanish and vice versa also internationally. I currently give private English and Spanish classes online. I will be happy to help you achieve everything that you propose in terms of your level of Spanish! Hope to have you in my class! Thank you! Kind regards, Marisela.

Zakia
Jolly phonics level 1 learning for beginner children
Looking for an effective way to help your child build a strong foundation in English? With the Jolly Phonics method, your child will learn reading, writing, and correct pronunciation in English quickly and with confidence. 🔑 Why Jolly Phonics? Strong foundation in reading and writing: Your child will easily connect sounds to letters using this proven method. Accurate pronunciation from the start: The program focuses on correct pronunciation through fun and interactive activities. Enjoyable and fast learning: Learning becomes fun through games and interactive exercises. Quick results: In just a few weeks, you'll notice a significant improvement in your child’s ability to read words and understand texts. Engaging and child-friendly: The interactive approach encourages your child to participate actively, avoiding boring and outdated methods. 💡 Worried that your child is struggling with reading or writing? Many parents are concerned about their child's ability to learn to read and pronounce correctly at an early age. The Jolly Phonics program is the perfect solution, offering an innovative and interactive approach that ensures your child gets a strong start in language learning. 📚 What we guarantee: Solid foundation in English: Your child will master every letter and sound in a fun way. Correct pronunciation: We focus on teaching proper pronunciation from the beginning. Boosted confidence: With constant practice, your child will become more confident in their language abilities. 📞 Book a session now and ensure your child receives the education he deserves.

Anna
Public Speaking Lessons: feel more confident in your own voice!
Work with me to improve your public speaking abilities in all contexts! I am a qualified Theatre Director who uses acting and performance techniques to help you build confidence speaking in public, and get you comfortable within your own voice and body. Using my background in English Literature and writing, and my Masters in Drama Directing from Bristol Old Vic Theatre School; I will tailor classes to each students particular needs and goals. Working closely with students on textual clarity, vocal technique, nerves and confidence is my speciality. You might need some 1-2-1 assistance with a particular speech, you might want some help working through nerves, or you might want to build your basic vocal abilities to be ready for any work context. Vocal training can help with so many things; even the ability to think on your feet or feel more like yourself when you are faced with a room of people to talk to. I draw from a range of theatre practitioners such as Barbara Houseman, Katie Mitchell, Stanislavski and Misner, and enjoy employing vocal techniques to help gain clarity with text. I have 5 star feedback from pupils who say I am a very encouraging, calming and fun person to work with.