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Communication skills lessons in Oujda

Find your perfect private communication skills tutor in Oujda.
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6 communication skills teachers in Oujda

Trusted teacher: ➤ A follower of the "message beneath the message", as Roland Barthes would say, the semiologist is above all a detective of language and helps you in this sense: he sees meaning, deciphers and carefully analyzes the signs that surround him to interpret their meaning, reports on the effects of meaning, the connotations and the implicit present in the communication. He starts from the surface signs visible to all to bring out the latent meanings. His interest is most often focused on the phenomena "on the margin", at first glance not very significant, which are located behind the scenes, rather than on stage. In short, all these elements not necessarily visible at first glance. What applies to semiological analysis? Everything: Images, logos, websites, gestures, behaviors, words, speeches, symbols, spaces, in short everything that allows humanity to communicate. On the other hand, the semiological method cannot be invented since it is very specific. Like an iceberg, it is a question of going from superficial and visible signs to latent signs and meanings. ➤ A fascinating discipline, semiology and the analysis of gestures, behaviors and verbal & non-verbal language allows us to decipher the signs of our personal and professional daily lives. In a political speech, on an advertisement, or through our gestures in the professional and personal context, our words and behaviors, the narration of signs mark a certain relationship to the world. ➤ By learning to dissect the meaning of words and gestures, semiology allows us to take a particular look at the coherence of communication and its relevance (versus the opposite), to understand the details of our own speech, and then to make good use of it. ➤ Thus, from the semiological methodology (rigorous, specific, objectifying), verbal, graphic, symbolic and behavioral identities can emerge. ➤ Finally, semiology is neither a matter of philosophy (it only operates from one or more corpora, concrete materials to be analyzed) nor of psychology (it is less interested in intentions than in the signs produced). It is an analysis, a look at one's own communication and that of others which allows one to react better intuitively. ➤ This is why these sessions are intended to be above all practical: filmed exercises, analysis of images to be dissected and then implementation of techniques / tools / methodology which will help you in your daily life, to improve your verbal and non-verbal language but also to decipher and understand that of others. ➤ Among the content browsed: 1) identify and act on behaviors: -transmission of acquired knowledge on non-verbal communication in order to quickly detect intentions -immersive team-building mode to bring out helpful behaviors (despite the saboteurs) 2) Profiling - Diagnose and guide based on a written or visual corpus: -build the storytelling -bring out a type of profile -understand insights 3) Brand Strategy - Create a new brand, company or personal positioning 4) Concrete techniques & a targeted methodology for: ✓Acquire practical tools to improve your rhetoric/repartee ✓Decode and use the practical communication tools of great leaders ✓Fundamentals (practices) of eloquence but also of oratorical art (intonation, gaze, gestures, elocution, range, emotions, pronunciation, development of one's own style of charisma, etc.) to ensure consistency between content and the form ✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing. ✓ Highlighting their speech & promoting their speaking to arouse interest, by building on their strengths. ✓Creation of a coherence between the message emitted & the message received in order to improve its speech and in fact, its professional/personal relations. ✓Management of Q&A sessions & external reactions during an intervention or an oral exchange. ✓Practical tools to put your interlocutor at ease and appear friendly/interested. ✓To succeed in a negotiation/mediation. ✓On the one hand, learning to say 'no' simply in three steps AND on the other hand, getting people to say 'yes'. ✓To turn sentences into positive AND constructive. ✓To manage conflicts (eg 'assertive' communication techniques, eg CNV techniques - Non Violent Communication). ✓To put NLP (neuro-linguistic programming) at the service of communication. ✓To adopt effective, simple, fair and engaging language. ✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging. ✓To manage your personal & professional relationships with, for example, the preparation of your ratings. ✓Make your hypersensitivity a strength to tame your abilities. ✓Listening proactively and expressing / conveying ideas / message clearly. ✓Avoid letting your emotions show and propose a constructive solution to problems, while drawing on your own relational skills. ✓Be better equipped to recognize and immediately remedy situations that weaken their authority and affect their ability to communicate effectively. ✓Enhance their potential for expression and creativity (often underestimated until now) and 'apparent' sociability ✓Develop not necessarily self-confidence, but the 'appearance' of self-confidence, refine one's listening to respond adequately, open up to the resources of the imagination, free oneself from the rational to then structure one's speech. ✓Relate their communication objectives (project, institution, values, ideas, demands, etc.) to the form of their expression. ✓Learn and put into practice persuasive communication techniques and better understand the perception that others have of oneself. In order to improve his skills of 'self-presentation' and conveyed image. ✓Practical techniques to foster the engagement of the other party. ✓Strengthen the structure of its communication and develop a convincing argument in order to sell its ideas and projects. ✓ Optimizing internal and external relationships are professional fundamentals so that the structure of sessions, business dialogue and mastery of change communication are valuable. ✓ Decode advertisements, logos and slogans, Understand the impact of images and symbols on our emotions, Analyze cultural trends across the media, Create your own visual messages with formidable efficiency ✓ Analysis of non-verbal communication: - paralinguistic level: voice analysis, intonations, speech rate (...) - proxemic level: analysis of the distance between bodies/individuals - kinesic level: analysis of postures, gestures and facial expressions - infralinguistic level: analysis of physiological changes (dilation of pupils, blushing, sweating, etc.) - symbolic level: analysis of what adorns the body such as clothing, badges, tattoos (...) ➤ The semiologist or semiotician is led to specialize in certain universes, whether it is luxury, mass consumption or behavioral and body dynamics. His analyst side (linguist, semantician, semiologist, semiotician) and lecturer on the themes of negotiation and non-verbal communication will support your approach. ➤ So, discover the hidden secrets of signs if you are curious to understand the mechanisms behind advertisements, works of art, films or even social networks, if you want to learn to decipher hidden messages and analyze the signs that influence our thoughts and actions on a daily basis. As part of a fun and interactive learning experience, with concrete exercises for a captivating immersion. ➤ In short, in a context guided by the tools of semiology, the ability to speak in public is today an essential transversal skill to assert oneself, inform, negotiate and convince. However, to master the keys to successful public communication, it is necessary to strengthen the impact of one's own speeches: by structuring one's interventions and taking into account the circumstances and expectations of the audience; by making an impression through storytelling; by integrating the psychological and emotional factors of effective oral communication; by integrating emotions into the preparation of the message and arguments; by anticipating objections and delicate situations; by preparing and structuring an attractive and convincing presentation framework; by experimenting with the rules of improvisation; by adequately managing difficult situations (...). ➤ Whether your goal is personal or professional, speaking is a predominantly physical activity, relying on a body, a voice, a breath, a rhythm (diction), an emotion and above all techniques, tools, a method, a know-how, reflecting the involvement of the speaker in his speech, all guided by the principles of semiology and behavioral analysis. ➤ So, how do you listen and be listened to, convince and be impactful, challenge and make an impression, enhance your content, address your audience appropriately and optimize the quality and clarity of the exchange/message? It is precisely about going through, implementing and deploying practical and effective techniques of oral presentation, simple intervention or 'one to one` exchange, aimed at challenging your audience or interlocutor, taking care of the content as well as the form, all in a professional or personal setting. For this, there are verbal and non-verbal communication techniques, based on semiology. ➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, assurance, ease by overcoming embarrassment and controlling emotion in public. But also to work on leadership & charisma, in a context where empathy and emotional intelligence are at the service of communication, all based on the founding principles of semiology. ➤ To master the keys to successful public communication, it is necessary to master certain practical aspects of semiology, to strengthen the impact of your speeches: by structuring your interventions and taking into account the circumstances and expectations of the audience; by making an impression through storytelling; by integrating the psychological and emotional factors of effective oral communication; by integrating emotions into the preparation of the message and arguments; by anticipating objections and delicate situations; by preparing and structuring an attractive and convincing presentation framework; by experimenting with the rules of improvisation; by adequately managing difficult situations (...). ➤ In short, each session combines techniques & practical exercises adapted to your daily situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can apply them immediately, and from the 1st session. 🚀 Discover the Hidden Secrets of Signs. Dive into the fascinating world of semiology with our practical training! Are you curious to understand the mechanisms behind written or oral communication? Learn to decipher hidden messages and analyze the signs that influence our thoughts and actions on a daily basis, with fun and interactive learning: Beyond theory, you will participate in concrete exercises, case studies to master the art of communication. Join us for a captivating immersion in one of the most exciting fields of human sciences! THE TRAINER ➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 15 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords. ➤ PLACE, TIMETABLE, PRICES ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Basel-Neuchâtel-Berne-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
Communication skills · Mass communication · Public speaking
Trusted teacher: Hello! I am Marisela, Teacher of English and Spanish for Foreigners ELE. I have a Certificate endorsed by the Instituto Cervantes of Spain. My mother tongue is Spanish (Castilian) and my second language is English and I am perfectly bilingual Spanish and English. I studied English at a university in the United States of America and I have worked in American Schools with Preschool, Elementary, Middle and High School or students. In addition, I have also taught university students and adults in general. As well as I have lived and worked in different countries where English and Spanish are spoken. They are the most spoken languages ​​around the world. I like to organize the classes according to the learning objectives of each student, so my classes will be adapted to the level, needs, interests and rhythm of each student. I have many teaching materials and resources to use in my classes and the teaching materials and resources the student already has will be used as well. From a very young age, my great passion has always been languages ​​and I have stood out for being a very friendly teacher, with a lot of patience, very friendly and fun at the same time, creating a pleasant and relaxed atmosphere so that students feel comfortable, at ease and confidence for their learning. I have taught many students of all ages, cultures and nationalities and they have all achieved their goals in the shortest possible time. Oral interaction will be a leading agent in each of the classes. Emphasis will be placed on conversational Spanish. In this way, learning and understanding will be facilitated in a relaxed and comfortable environment and conversation will be practiced in the language of instruction, and pronunciation will be corrected. I have extensive international experience working in the field of Education teaching at levels from A1 to C2 for children, youth and adults in both English and Spanish. I have taught Spanish and English for 20 years and I have taught students from different countries, ages and nationalities at different levels of the English language as well as the Spanish language. In addition, I have a long career working as a Translator and Interpreter of English and Spanish and vice versa also internationally. I currently give private English and Spanish classes online. I will be happy to help you achieve everything that you propose in terms of your level of Spanish! Hope to have you in my class! Thank you! Kind regards, Marisela.
Spanish · Communication skills · Public speaking
Trusted teacher: This training provides an introduction to the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding one's own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, whether in the professional, private or entrepreneurial context (...). For example, as a key to management, it allows you to: • Measure the impact of emotions in team management • Analyze your own mode of operation to get the most out of it • To be able to put in place strategies to regulate his own emotions and those of his collaborators • Know how to approach delicate interviews taking into account the emotional factor • To be able to understand, recognize and name his own emotions as well as those of his collaborators • Discover the emotional process • Manage the team (the impact of emotions on communication and decision-making), the emotional quotient and the leadership styles • Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc.) Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios. From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined. Controlled, the techniques allow: • to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being. • improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee • defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication) • better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events) • Match the content and form of your message while improving the use of your emotional intelligence What you will get out of it: • Better control of emotions and therefore of your way of communicating • Better understanding of the feelings of others and the ability to lead them successfully • Better relationships in personal and professional life thanks to superior emotional intelligence • Less stress thanks to a better understanding of one's emotions and those of others • Greater determination and results-oriented mindset • Ways to develop and apply emotional intelligence in the workplace Statistically, the progress following these private sessions is quickly perceptible, from 2 sessions*. (*2024 study) THE TRAINER ➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 15 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords. ➤ PLACE, TIMETABLE, PRICES ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
Self-improvement · Communication skills
Trusted teacher: Please bare in mind that my availability varies according to the slots reserved by the students. I started my career as an English language teacher in 2008 and soon became very passionate about language learning and teaching. This culminated in a Masters degree in second-language acquisition and a CELTA Certificate from Dundee College. I specialised in Trinity and Cambridge exams and also in conversational English for practical and everyday use. After many years overseas, both teaching and examining English, I have returned to Spain and am available to share my extensive experience and expertise in all aspects of English. I currently work as an Aviation teacher in a school in Alicante where I have taught for some years. My teaching approach is student-centred and communicative, where learning is a positive experience in a relaxed and fun atmosphere. All my students are encouraged to speak as much as possible to increase fluency. Professionalism, patience and a good sense of humour guaranteed! All lesson materials are provided free of charge. I teach using a mixture of coursebook material , whiteboard presentations, listening activities, video clips and general speaking practice. While my classes are 100% in English, I can also speak Spanish and some Italian words. This gives me a real insight as to why students make certain mistakes, and how to best avoid them. I really enjoy teaching and helping people improve and grow in confidence. We all learn at different paces and in different ways. My job is to give you the tools to learn and enjoy the process. Are you ready?
English · Communication skills
Trusted teacher: (🔴 ENGLISH TEXT) English Coaching Offer - With over three years of experience hosting weekly English sessions, I provide personalized English coaching designed to help you achieve fluency quickly and confidently. 🌎 What I offer: - Natural fluency: My accent and fluency are so polished that you wouldn’t guess my native country. 🗣️ - Interactive sessions: No boring homework! Instead, you'll engage in active, real-time conversations that boost your skills. ✨ - Fast results: I'll share proven tricks and tools to help you learn the language faster and more efficiently. ⌛ Let's transform your English proficiency through engaging, practical, and enjoyable sessions! ============================== (🔵 TEXTE EN FRANÇAIS) Offre de coaching en anglais - Avec plus de trois ans d'expérience dans l'animation de sessions hebdomadaires d'anglais, je propose un coaching personnalisé conçu pour vous aider à atteindre la fluidité rapidement et en toute confiance. 🌎 Ce que je propose : Fluence naturelle : Mon accent et ma maîtrise sont si fluides que vous ne devinerez jamais mon pays d'origine. 🗣️ Sessions interactives : Pas de devoirs ennuyeux ! Vous participerez à des conversations actives et en temps réel pour améliorer vos compétences. ✨ Résultats rapides : Je vous partagerai des astuces et des outils éprouvés pour apprendre plus vite et de manière efficace. ⌛ Transformons ensemble votre maîtrise de l'anglais à travers des sessions pratiques, dynamiques et agréables !
English · Communication skills · Teaching
Trusted teacher: In order to enrich his emotional skills, it will be a question of making your emotion the ally of your professional efficiency and / or your personal harmony. Emotions punctuate your life, they intervene in a more or less conscious way and have a considerable influence on your well-being and your performance at work. How to recognize them, decipher them and make them your allies? How to face the emotions of others, anticipate their reaction and keep a step back? How to better manage unforeseen situations and tensions? These workshops allow you to learn to listen and tame emotions to improve your personal / professional relationships and strengthen your efficiency at work. The objectives are clear, with always practical applications: - Discover your own emotional process to understand the role and impact of emotions - Analyze its operations and implement personal strategies to channel them - Develop your emotional awareness to be in touch with your values - Strengthen one's balance / harmony, self-confidence as well as the best discovery & mastery of one's own resources / skills / potential as well as new tools - Overcome your fears and blockages to be able to move forward and serenely. - Reduce psychological (stress, anxiety, concentration ...) & psycho-somatic manifestations - Optimization of the emotional process & the concept of emotional intelligence - Make your sensitivity & possible hypersensitivity a strength Indeed, the sensitive & hypersensitive represent a small part of the population and are able to perceive what others do not feel, which is hidden but try to conform to what is expected of them and of them. '' be able to live in community. After a suitable accompaniment, a hypersensitive can learn to tame his innate capacities and to create harmony in his own existence. What happens during a session ? After having defined together one or more global objectives based on your initial problem, each session takes place in two stages. 1) Browse, analyze & dissect together the reflections, thoughts and notes taken during the week and related to your emotions: actions taken based on the suggestions of the previous week; thoughts; feelings: what worked or not / corresponded or not to your expectations. It is also an opportunity to get to know you better in order to better define / define / identify and then solve together the challenges / emotional blockages of the moment. 2) Based on the conclusions of the first part, a proposal of two to three sub-issues of the day to be dealt with during the session (sub-issues built from your initial issue): to answer them, for each of them 'between them, a series of ten to fifteen pragmatic reflections / actions will be proposed to you. Three possible answers: - "I have already tried this solution but it does not suit me" or "I do not really believe it": we go to the next suggestion - “Never tried” or “why not”, “I'll think about it”: we set ourselves the goal of trying as soon as the opportunity arises, by the next session Concretely, a session = a reflection but above all A SESSION = SOLUTIONS / proposals / concrete suggestions to put into practice for the following session in order to overcome its blockages. According to the defined objective, it is a question of identifying & resolving the impact of emotions and their bad channeling not only on his communication but especially on his daily life. Note that during the videoconference session, all the notes are transcribed in the chat so that you can access them at any time when you wish. ➤ PLACE, TIMETABLE, PRICES ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round. CONTACT / PROGRAM ✓ A la carte program: evaluated and adapted to each need. THE THERAPIST - COACH From a Grande Ecole post-preparatory class in France & Ivy League University in the United States, our teacher is specialized in Europe and North America, and has worked for more than 17 years in the field, in renowned international public and private establishments, intervening in forums and conferences.
Communication skills · Public speaking · Life coaching
English · Communication skills · Self-improvement
Showing results 26 - 50 of 202526 - 50 of 2025

Our students from Oujda evaluate their Communication Skills teacher.

To ensure the quality of our Communication Skills teachers, we ask our students from Oujda to review them.
Only reviews of students are published and they are guaranteed by Apprentus. Rated 4.9 out of 5 based on 143 reviews.

Piano lessons - music theory and harmony - for any level (Budapest)
Giorgia
I started my lessons with Giorgia four months ago, and I am so glad to have found her. As a 26-year-old beginner, I was not sure if I should even try to pursue learning an instrument at this point. But now I am so glad I did! I am learning online, and I was a little unsure of how lessons via webcam would go. Despite my prejudice, everything turned out great, even though my setup is quite basic. Her approach to teaching is very creative. She is able to explain things that seem hard to put into words, and she always finds comparisons and descriptions that convey clearly little details of approach that make a lot of difference in the end result. For any difficulty I encountered, she presented methods of exercise that helped correct it. Another thing that I appreciate is that from one lesson to the next, the volume of work is challenging enough that I feel I am making progress, but not to the point that I am overwhelmed. Also, even though I am just beginning and the pieces are not that complex, she explains the musical interpretation in a way that not only helps me advance my skill but also enriches the way I understand and listen to music, and I find great value in that. Her manner of teaching is very organic, and she is a patient teacher with a warm presence. I wholeheartedly recommend her lessons!
Review by IULIANA
Improve your English and have fun whilst working on your communication skills to grow in self-confidence! I'm a British native speaker. (Amsterdam)
Hugh
Hugh is a teacher unlike anything I have ever experienced. He positively surprised me several times. The way of teaching is very impressive. From the first moment I felt at ease. I was quite insecure about my English language but Hugh helped me completely. In addition to improving my English language, Hugh has also taught me some great life lessons. What sets Hugh apart is not just his knowledge but his ability to connect with the student. His approachability and genuine concern for my understanding have created an atmosphere where I felt valued and encouraged. In addition, he was a fascinating motivator and a great source of inspiration, the perfect example of what an English teacher should be. It is clear that he has a lot of experience in everything that has to do with teaching. After every lesson I went home with a very good feeling. His teaching style is very excellent! I can highly recommend Hugh! I feel privileged to have had Hugh as my teacher, and I am grateful for the positive influence he had in improving my English language. Thank you Hugh, your dedication for me have not gone unnoticed and are deeply appreciated! Blue Skies!
Review by EVERT
Italian classes by an Italian mothertongue! Online or in person in Milan! (Paderno Dugnano)
Mihaela
On a tight timeline, Mihaela was able to make time to meet with me in person for an hour lesson to introduce me to Italian. For the introductory lesson, I felt it covered a good amount of ground (and she even provided a document of everything we covered and more via email)! She explained hard and soft pronunciation between G + C and pronunciation of vowels. She prepared exercises to help me introduce myself to others. Mihaela even explained some of the historical background of the location we met at, Sforzesco Castle. After our lesson, she also gave me recommendations of places to visit in Milan. In short, Mihaela was thorough, patient, courteous, and communicative! I would recommend her in a heartbeat.
Review by KIERA